Issues: Viscous Circle
Callers cannot get through or long delays
Time spent by staff dealing with these annoyed callers.
Stressed staff reluctant to answer calls or busy doing other chores.
Managing Incoming Calls
We guide the callers to the information needed so that your staff are not time wasting.
Check opening hours
Payments on line
Control abusive calls
Option to record calls
Link to patient management system
We link ther telephone system into your Management software to save costs and errors.
Work from home
We set up your staff to work from home giving you better use of your time. For example if a staff member cannot work due to mobility issues etc. but still capable and wishes to work.
Patient Management Systems
For Medical centre, doctors, vets and dentist’s surgery, Integrating your telephone system into your Management software can save costs and errors.
Screen pops up with the patient’s history. Speeds up call handling
NOTE WE HAVE NOT TESTED INTEGRATION WITH ALL MANAGEMENT SOFTWARE AS YET
Allow your customers to make quick and secure payments via all major credit cards
Practice Management Systems (not sold here)
Have these type features below.
Direct Hospital Communications
Instant Patient Communications
Online Appointment Booking
CRM, Salesforce and Hubspot etc
Integrate your phone system into your CRM (Sales force, Hubspot, etc)
Monitor the performance of your team and manage your business
Screen pops up with the prospect’s history. Speeds up call handling
Each member of the team has the possibility of consulting the history of interactions between the customer and the company.
Integrating your telephone system with Salesforce etc allows you to automate a large number of tasks, including data collection and creating reports.
Click to call
Integrating your telephone system into Hubspot et will transform all telephone numbers in the CRM into clickable links.
This function allows you to redirect calls to specific employees.
Less Maintenance, less expenses
This telephone solution is situated in the cloud, all you need is a computer connected to the internet, launch the telephone solution and you're done.
Streamline your workflow.
Instead of manually dialling numbers, you can set up a system that automatically dials leads
Local number Northern Irl or UK
Allow customers from Northern Ireland and the UK to call your business’s number by providing a local number for their area
Allow your customers to make quick and secure payments via all major credit cards. Integrate into your CRM and take payments over the phone, or through secure links via SMS, email and web chat.
Ensure all your customer’s payment data is protected and handled securely with a PCI DSS Level 1 payment system