We have a proven track record in supporting small, medium and large companies with various Recording and Phone requirements;
Fault management: We have a ticketing system for all faults, thus keeping clients up to date on progress and ensuring response times are at a minimum.
Insurances: Public Liability, Employers Liability, Professional Indemnity.
Health and Safety: Policy Doc. and procedures in place All staff have safe passes. Renewed annually.
Environmental: We have a waste plan in force and are WEEE registered with monthly and annual audits.
Business Continuity Plan: We are prepared for emergencies with backup systems in place.
Corporate Social Responsibility: We are supporters of the local community project BEP+, which hopes to make living standards of residents better by making homes more energy efficient, generating their own power and creating employment.
Tax Compliance: Tax compliant certificate available on request.
Audited accounts: We may provide copies of audited accounts for the past number of years if requested.
Quality Management: ISO9001 Standards, Awaiting certification.
Acer Networks, was set up in 2005 and is fully owned by Pat King. Acer Networks was registered as IPKing in 2014.
• 30 Years experience in IT.
• IPKING has a staff of 7 trained employees.
• Focused on Providing and maintaining Networks and Recording Systems.
• Customer Focused: Fast Response to queries and faults. For example: introducing ticketing system with targets to improve service and provide transparent operation.
We highly recommend that SLA is continued for all years of operation. We monitor fault alerts and do on-site annual review of operations. We give on-site maximum response of 4 hours to major faults to ensure minimum down time. (average 1 hour in practice)
Tomasz Lemanski, IT Manager
DDI: 01 7027809
2. KBC Bank,
Large Retail Bank
Martin Sage. Head of IT. firstname.lastname@example.org
Avoca Dublin and London
IPKing Contact: Pat King 016625600, email@example.com
Address: Unit 6 Cedar Estate, Killarney Road, Bray, Co. Wicklow
+ 353 1 6625600